Who we are
Gadget360.ng is a gadget retailer operating from 24 Adegbola Street, Ikeja and 8 Oshitelu Street, Computer Village, Lagos, Nigeria. This policy covers the website gadgets360.ng and the WhatsApp line we use to complete orders.
What we collect
- Account details — your name, email address and profile photo when you register.
- Order and cart data — the products you save to your cart and the order summaries you send us on WhatsApp.
- Reviews and testimonials — anything you choose to publish on a product page.
- Usage data — pages visited, products viewed, and the approximate country a visit came from, used only to understand demand.
- Support conversations — messages you send through the on-site assistant or WhatsApp.
What we do with it
We use your data to process orders, arrange delivery or pickup, honour warranty claims, answer support questions and improve which products we stock. We do not sell your data, we do not rent our customer list, and we do not send marketing messages you did not ask for.
Who else sees it
- Our hosting and database provider, which stores your account and order records securely.
- WhatsApp, when you choose to send us an order or enquiry through it — their own privacy terms apply to that conversation.
- Delivery partners, who receive only the name, address and phone number needed to deliver your item.
Your rights
You can view and edit your profile and reviews at any time from your account page. You can also ask us to export or permanently delete your account data — message us on WhatsApp or email gadget360ng@gmail.com and we will action it within 30 days, in line with the Nigeria Data Protection Act.
Security and retention
Accounts are protected by your password and by database-level access rules that keep your cart, orders and profile visible only to you and to authorised staff. We keep order records for as long as warranty cover may apply, and account data until you ask us to delete it.
Cookies and local storage
We store your login session and theme preference on your own device. We use lightweight, first-party visit counting so we can see which products people are looking for; it is not used to build advertising profiles.
Questions about this policy?
Talk to a real person at Gadget360.ng — we reply on WhatsApp during store hours, or you can reach us from the contact page.
